Dear Surforama friends:
As expected, we have to give you the bad news. We are very sorry to have to inform you of the cancellation of the 17th edition of Surforama, scheduled for May 21, 22 and 23, 2020.
It is a decision as painful as it is inevitable, as well as a serious economic blow. But right now the most important thing is our (and your) health and fighting together against the spread of the virus so that we can overcome this situation as soon as possible and enjoy live music again.
In the next few days we will proceed to the refund of the tickets already purchased.
– All SINGLE DAY TICKETS (Thursday, Friday or Saturday) will be refunded within 7 business days
– Buyers of 2-DAY PASSES will receive an email from Movingtickets communicating the cancellation. From that moment you can reply to the same email requesting the refund of the amount of the purchased subscriptions if you wish, because:
– Attention!! We also offer you the option to REDEEM THIS YEAR’S PASS FOR A PASS FOR THE 2021 EDITION. This exchange will include a small surprise to thanking you for your loyalty.
For any other questions, contact us by email: firstname.lastname@example.org
Finally, we must underline the terrible situation live music is suffering and will suffer in the near future. With the cancellation of all the events scheduled in these and the coming months, these are extremely difficult days for musicians, promoters, venues, editors, programmers, technicians, roadies, production or communication people, specialized media and anyone whose work depends on culture, entertainment and music. That is why we tell you that we are going to need you very fit when this happens. We are in it together. Let’s comply with the regulations indicated by our healthcare personnel and, please, dear surforamers, … take good care of yourselves.
The wave will return, bigger and stronger tan ever, in 2021
Juandi & Diego
Valencia, April 27, 2020